Meet the Staff at Faricy Kia
Terra Harris
Service Advisor
Lauren Rogers
Service Advisor
Kyler Hockaday
Finance Manager
Chris Sherban
Service Advisor
Jeremy Yarte
Sales Consultant
Aaron Captain
Service Manager
Matthew Lawson
Sales Consultants
Toby Kinnaman
Sales Consultant
Jason Olceski
Sales Consultant
Zach Anderson
Used Car Manager
Brian Placencia
Sales Consultants
Johnny Taravella
Parts Specialist
Steve Bartlett
General Manager
Justin Hartless
Sales Manager
Charles Inmotto
Parts Manager
Terra Harris
Service Advisor
Aug 30, 2026
Service was quick and complete.
Service was quick and complete. Nice interaction with staff and good atmosphere. Will be comming back
Aug 28, 2026
Terra was absolutely amazing!
Terra was absolutely amazing! She walked me through the whole process and made every aspect of it very easy. She explained all the services provided and was incredibly complete with her work.
Aug 28, 2026
Easy to get in and don't have to wait long.
Easy to get in and don't have to wait long. Staff very nice and friendly.
Aug 25, 2026
Service department presented as disorganized and lacking
Service department presented as disorganized and lacking systems that allow for efficient communication between agents, technicians and Kia. It took an entire month for my car to be assessed for warranty coverage only to learn that if they had asked one question in the beginning, the answer would have been obvious. There were several encounters where I dropped off the car for more testing and then picked up car over the course of a month and either my keys couldn’t be found or my car couldn’t be located in the lot. The female agent was kind and communicated optimally once I expressed concern over the lack of updates. The male service agent was condescending and even sarcastic. I will not return for service and will try Phil Long Kia even though the drive is further.
Aug 25, 2026
Faricy KIA recently replaced the transmission in my
Faricy KIA recently replaced the transmission in my Sorrento. I am so pleased with the result. There was good communication throughout the process, they honored my warranty,and they did it in the time specified.
Lauren Rogers
Service Advisor
Aug 31, 2026
The service department is awesome.
The service department is awesome. Lauren was very helpful in getting my KIA serviced in a timely manner.
Aug 30, 2026
The staff is friendly and professional and provide
The staff is friendly and professional and provide quality work that did not take too long.
Aug 29, 2026
No issues, they helped me quickly and price seemed fair.
No issues, they helped me quickly and price seemed fair. I didn’t have to wait for long and everyone was nice.
Aug 29, 2026
The service rep was outstanding.
The service rep was outstanding. She kept me informed on the vehicle service progress and made sure everything was completed as ordered. I will come back.
Aug 27, 2026
Good afternoon, I initially brought my vehicle in for a
Good afternoon, I initially brought my vehicle in for a recall and to fix/replace the AWD coupler because it was make a clunking sound toward the rear of the vehicle . I dropped my vehicle off at 1035 and did not get any update for 5 hours so I called in and asked Lauren about it and was told that they didn't have any updates at the moment and will let me know when they do. When I picked up my vehicle they told me the issue was coming from another part and not the AWD Coupler and that the sound should be gone but when I drove off the lot the loud clunking was still there. I was also told that my rear shocks were leaking but it wasn't bad enough to fix. If my rear shocks are leaking in my opinion it should have been fixed especially since it's under warranty. I left there with nothing being fixed that I wanted besides the recall and leaking rear shocks that if I was given the opinion to, would have wanted them replaced no matter the severity. So I would say my experience there was bad and a waste of time.
Kyler Hockaday
Finance Manager
Aug 31, 2026
I cannot say enough good things about Faricy Kia and,
I cannot say enough good things about Faricy Kia and, especially, my salesman, Toby. From start to finish, Toby went above and beyond to make sure I got the best deal possible and had a great experience throughout the entire process. He was incredibly diligent, responsive, and genuinely made me feel like a valued customer rather than just another sale. He took the time to work through everything with me, answered all of my questions, and put in the extra effort to make sure I walked away happy with both the vehicle and the deal. It’s rare to have a car-buying experience where you feel like the salesperson is truly working for you, but that was absolutely the case with Toby. I really appreciate everything he and the team at Faricy Kia did for me. I’ll definitely be coming back in the future and would highly recommend asking for Toby if you’re looking for a new vehicle!
Aug 30, 2026
The dealership responded quickly and professionally.
The dealership responded quickly and professionally. They gave me a great deal and explained the entire process of the vehicle purchase. Toby was pivotal in the entire process and provided excellent service. I’m happy with my purchase
Aug 30, 2026
Very friendly, very attentive.
Very friendly, very attentive. They got me exactly what I needed, wanted, and for a great price.
Aug 28, 2026
We enjoyed the fact that there was NO high pressure from
We enjoyed the fact that there was NO high pressure from anyone to buy a car.
Aug 23, 2026
I bought a used Kia Sportage.
I bought a used Kia Sportage. The Salesperson was extremely helpful and easy to work with. The car was priced appropriately and in great condition. The actual sale/ paperwork took longer than it should have, but I’ve never had good experiences with that part of car buying! Overall, I would very much recommend this dealer if you’re looking for a Kia
Chris Sherban
Service Advisor
Aug 28, 2026
Excellent service.
Excellent service. Fast and reliable. Friendly service reps that were helpful and insightful. I love coming here to get my car serviced
Aug 25, 2026
Service department presented as disorganized and lacking
Service department presented as disorganized and lacking systems that allow for efficient communication between agents, technicians and Kia. It took an entire month for my car to be assessed for warranty coverage only to learn that if they had asked one question in the beginning, the answer would have been obvious. There were several encounters where I dropped off the car for more testing and then picked up car over the course of a month and either my keys couldn’t be found or my car couldn’t be located in the lot. The female agent was kind and communicated optimally once I expressed concern over the lack of updates. The male service agent was condescending and even sarcastic. I will not return for service and will try Phil Long Kia even though the drive is further.
Aug 24, 2026
Great service in a timely manner.
Great service in a timely manner. Discussed all options and let us make the discussion.
Aug 20, 2026
These folks are great.
These folks are great. Now that they are a Faricy dealer, things are goint to improve greatly - I can already sense that. I took both my KIAs in for oil changes this week, and the Service Department is getting expanded, they are adding more techs, and it made me keenly aware that the old management didn't see things that were needed in the past. All of the service folks are happy about the new management, and that makes ME happy. I had bought a few Jeeps off Faricy inthe past, and they are great to work with. I am really glad they now own the KIA dealership we have used for a long time. If I could give these folks 10 ratings here, I would!!!!
Aug 15, 2026
I came in for an oil change.
I came in for an oil change. The dealership performed a software update for the emission system. This update was done without my knowledge or approval. I would have refused this service if I had been informed. My vehicle which I once loved now shifts different,takes more gas pedal to get moving or climb a hill, and my gas mileage has dropped.All from a non-approved software update I was not informed they were going to do. Work orders should be approved by the customer and no additional work done without their approval. I want my Kia to perform the way it did before their update.
Jeremy Yarte
Sales Consultant
Aug 31, 2026
I cannot say enough good things about Faricy Kia and,
I cannot say enough good things about Faricy Kia and, especially, my salesman, Toby. From start to finish, Toby went above and beyond to make sure I got the best deal possible and had a great experience throughout the entire process. He was incredibly diligent, responsive, and genuinely made me feel like a valued customer rather than just another sale. He took the time to work through everything with me, answered all of my questions, and put in the extra effort to make sure I walked away happy with both the vehicle and the deal. It’s rare to have a car-buying experience where you feel like the salesperson is truly working for you, but that was absolutely the case with Toby. I really appreciate everything he and the team at Faricy Kia did for me. I’ll definitely be coming back in the future and would highly recommend asking for Toby if you’re looking for a new vehicle!
Aug 30, 2026
Very friendly, very attentive.
Very friendly, very attentive. They got me exactly what I needed, wanted, and for a great price.
Aug 28, 2026
Jeremy was fantastic!
Jeremy was fantastic!! He understood what we wanted and went out of his way to make it an easy, good experience. We would recommend Jeremy to anyone looking for a great car and great experience!!
Aug 25, 2026
Knowledgeable about the vehicles no pressure attitude and
Knowledgeable about the vehicles no pressure attitude and amazing vehicles. Threw in extra package and great financing options without even asking.
Aug 16, 2026
Jessica and Kyler were amazing!
Jessica and Kyler were amazing! They made the entire car-buying process as stress-free as possible. They were both extremely patient, knowledgeable, and took the time to answer all of our questions without ever making us feel rushed or pressured. I really appreciated how easy and comfortable they made the whole experience. Definitely recommend working with them!
Aaron Captain
Service Manager
Aug 25, 2026
The service was very quick and honest.
The service was very quick and honest. The service agent (I think her name was Lauren) was very kind and welcoming. I felt confident the work was done right.
Aug 20, 2026
These folks are great.
These folks are great. Now that they are a Faricy dealer, things are goint to improve greatly - I can already sense that. I took both my KIAs in for oil changes this week, and the Service Department is getting expanded, they are adding more techs, and it made me keenly aware that the old management didn't see things that were needed in the past. All of the service folks are happy about the new management, and that makes ME happy. I had bought a few Jeeps off Faricy inthe past, and they are great to work with. I am really glad they now own the KIA dealership we have used for a long time. If I could give these folks 10 ratings here, I would!!!!
Aug 18, 2026
If I could give 10 stars, I absolutely would!
If I could give 10 stars, I absolutely would! ⭐️⭐️⭐️⭐️⭐️ Toby at Faricy Kia was amazing from start to finish. He was extremely helpful, friendly, professional, and patient with all of my questions. I never felt rushed or pressured, and he made the entire car-buying experience easy and enjoyable. He took the time to make sure I understood everything and felt comfortable with my decision. Great customer service can make such a difference when buying a vehicle, and Toby definitely went above and beyond. I left Faricy Kia in a beautiful Kia that I absolutely LOVE, and I couldn't be happier with my experience. If you're looking for someone who is knowledgeable, personable, and truly takes care of his customers, ask for Toby! Thank you, Toby and Faricy Kia! I would definitely recommend you to anyone looking for their next vehicle. 10/10 experience! 🚙❤️
Aug 14, 2026
Everyone is always very courteous and knowledgeable.
Everyone is always very courteous and knowledgeable. Service was completed 1/2 hr sooner than quoted.
Matthew Lawson
Sales Consultants
Aug 25, 2026
Knowledgeable about the vehicles no pressure attitude and
Knowledgeable about the vehicles no pressure attitude and amazing vehicles. Threw in extra package and great financing options without even asking.
Aug 23, 2026
I bought a used Kia Sportage.
I bought a used Kia Sportage. The Salesperson was extremely helpful and easy to work with. The car was priced appropriately and in great condition. The actual sale/ paperwork took longer than it should have, but I’ve never had good experiences with that part of car buying! Overall, I would very much recommend this dealer if you’re looking for a Kia
Aug 17, 2026
Matt was great to work with!
Matt was great to work with! He really helped us throughout the process and worked with us to get the numbers exactly where we wanted them. We really appreciated his patience, transparency, and willingness to make the deal work for us.
Aug 17, 2026
Had and amazing experience!
Had and amazing experience! Got a pre-approval before heading over, so the team was right on top of it. Was in and out in less than 2 hours. Matthew was such an amazing rep to help me get a new car for me!
Toby Kinnaman
Sales Consultant
Aug 31, 2026
I cannot say enough good things about Faricy Kia and,
I cannot say enough good things about Faricy Kia and, especially, my salesman, Toby. From start to finish, Toby went above and beyond to make sure I got the best deal possible and had a great experience throughout the entire process. He was incredibly diligent, responsive, and genuinely made me feel like a valued customer rather than just another sale. He took the time to work through everything with me, answered all of my questions, and put in the extra effort to make sure I walked away happy with both the vehicle and the deal. It’s rare to have a car-buying experience where you feel like the salesperson is truly working for you, but that was absolutely the case with Toby. I really appreciate everything he and the team at Faricy Kia did for me. I’ll definitely be coming back in the future and would highly recommend asking for Toby if you’re looking for a new vehicle!
Aug 30, 2026
The dealership responded quickly and professionally.
The dealership responded quickly and professionally. They gave me a great deal and explained the entire process of the vehicle purchase. Toby was pivotal in the entire process and provided excellent service. I’m happy with my purchase
Aug 18, 2026
If I could give 10 stars, I absolutely would!
If I could give 10 stars, I absolutely would! ⭐️⭐️⭐️⭐️⭐️ Toby at Faricy Kia was amazing from start to finish. He was extremely helpful, friendly, professional, and patient with all of my questions. I never felt rushed or pressured, and he made the entire car-buying experience easy and enjoyable. He took the time to make sure I understood everything and felt comfortable with my decision. Great customer service can make such a difference when buying a vehicle, and Toby definitely went above and beyond. I left Faricy Kia in a beautiful Kia that I absolutely LOVE, and I couldn't be happier with my experience. If you're looking for someone who is knowledgeable, personable, and truly takes care of his customers, ask for Toby! Thank you, Toby and Faricy Kia! I would definitely recommend you to anyone looking for their next vehicle. 10/10 experience! 🚙❤️
Jason Olceski
Sales Consultant
Aug 30, 2026
Faricy KIA gave us an amazing deal on a new Sorento!
Faricy KIA gave us an amazing deal on a new Sorento! Jason (Jay) work with us for the best possible price on our new vehicle and got us top money for our trade in. Everyone was extremely friendly and professional. No high pressure gimmicks here. Absolutely recommend them for your next KIA!
Aug 22, 2026
Jason was fantastic to work with!
Jason was fantastic to work with! He was friendly, professional, and made the whole car-buying process easy and stress-free. He was helpful without being pushy, and we really appreciated his honesty and great customer service. Highly recommend Jason!
Zach Anderson
Used Car Manager
Aug 31, 2026
I cannot say enough good things about Faricy Kia and,
I cannot say enough good things about Faricy Kia and, especially, my salesman, Toby. From start to finish, Toby went above and beyond to make sure I got the best deal possible and had a great experience throughout the entire process. He was incredibly diligent, responsive, and genuinely made me feel like a valued customer rather than just another sale. He took the time to work through everything with me, answered all of my questions, and put in the extra effort to make sure I walked away happy with both the vehicle and the deal. It’s rare to have a car-buying experience where you feel like the salesperson is truly working for you, but that was absolutely the case with Toby. I really appreciate everything he and the team at Faricy Kia did for me. I’ll definitely be coming back in the future and would highly recommend asking for Toby if you’re looking for a new vehicle!
Brian Placencia
Sales Consultants
Aug 30, 2026
Our salesman, Brian, was terrific.
Our salesman, Brian, was terrific. He knew we were looking at multiple vehicles, he didn’t hard sell us, he gave us the information and a great test drive, and then gave us the space to make our decision. When we decided on the Kia, he met our price, and made the buying experience painless.
Johnny Taravella
Parts Specialist
Aug 23, 2026
I bought a used Kia Sportage.
I bought a used Kia Sportage. The Salesperson was extremely helpful and easy to work with. The car was priced appropriately and in great condition. The actual sale/ paperwork took longer than it should have, but I’ve never had good experiences with that part of car buying! Overall, I would very much recommend this dealer if you’re looking for a Kia
